Tech support | mdoughty.com

Get remote help

If I'm helping you, I'll tell you which one to open. Don't give a code to anyone you didn't call.

Quick Assist (Windows)Built into Windows 10 and 11. Search the Start menu for Quick Assist.
Chrome Remote DesktopWorks on any computer with Chrome.

Last reboot date and statsCommand Prompt. The "Statistics since" line is the last restart.
net statistics workstation
Look up a domain userCommand Prompt on a work PC. Replace john.doe with the username.
net user /domain john.doe
Sound settingsStart > Run (Win+R)
mmsys.cpl
Reset Internet Options to defaultStart > Run (Win+R). Opens the reset window from the old Internet Explorer settings.
RunDll32.exe inetcpl.cpl ResetIEtoDefaults
Open Chrome with a specific profileRight-click the shortcut > Properties, and set Target to this. Change "Default" to the profile folder name (Profile 1, Profile 2…). Works the same for Edge.
"C:\Program Files\Google\Chrome\Application\chrome.exe" --profile-directory="Default"

Apple Support
iTunes for Windows downloadsDirect downloads, without the Microsoft Store
iCloud for Windows (old direct download)A 2020 version that installs without the Microsoft Store. Use the Store version when you can.

Run with your Apple WatchStart, pause and end a workout, track progress, and view your route. Route colors show pace: green is fastest, red is slowest.
VO2 max (cardio fitness)What it takes for the watch to record a reading (some of this came from Apple Support, not the article):
1. Age, sex, weight and height filled in under Health details.
2. An Outdoor Walk, Outdoor Run or Hiking workout in the Workout app.
3. Heart rate up about 130% of your average resting rate for 20 minutes or more.
4. Mostly flat ground, under about 5% incline or decline.